Our showroom is now open by appointment only (as of 02/06/2020), with manufacturing continuing as normal.
Customers are welcome to place their orders by phone, email, or make an appointment to visit us in-store. Click here to contact us online.
General Terms (Terms and Conditions or Terms of Service)
By agreeing and proceeding with checkout:
- you accept and agree without modification of these terms and conditions;
you declare that you at least 18 years of age;
the payment method you are using is your own OR you have permission from the owner of said payment method;
you accept that all sales are conducted in accordance with the law and within the jurisdiction of Western Australian;
Valerie Ellen Gannon T/as Gannon's Sportswear and Trophies ("Gannon's")
ABN: 24 189 407 552
100B Burswood Road, Burswood, Western Australia 6100
Mail: PO Box 856, Victoria Park, Western Australia, 6979
Click here to contact us
On successful approved payment of your online order, an automated confirmation will be sent to you by email within 24 hours. Check this carefully to make sure you have ordered the correct product, quantity, and delivery details. In the event of an error, please reply to that email within 24 hours.
Orders are processed as soon as they are received and will be dispatched in a timely manner. When your order is shipped an e-mail will be sent to you with the tracking number. For 'Click & Collect' we will contact you when the order is ready for collection.
If your payment is not successful, then the order is invalid and it will not be processed or fulfilled.
Should a cart not be checked out and/or payment is not approved and received by Gannon's then no sale has taken place. As such the transaction is invalid.
All sales will be processed in the order they are received and time-stamped.
We prefer that all communications regarding online orders are by email using the email address associated with your order. Please include your online order reference number in all communications so we can assist you quicker.
Racing Colours, Harness Racing Colours, Blinkers, etc...
The following section only applies to customers purchasing Racing Colours (Jacket and/or cap), Harness Colours (Jacket), Blinkers (hereby referred to as a "garment") from this website.
Racing Colours (for Thoroughbred Racing), Harness Colours (for Harness Racing), Blinkers, and other made-to-order products we require a minimum of 10 working days to manufacture (Seasonal variance does apply). For urgent orders, please place your order by phone.
The onus remains on the customer to ensure that the design being ordered is registered (when and where required) or they have permission to use it from the governing body/race club/principal club where they intend on using the said garment.
If a "garment" is not registered or cannot be used, Gannon's will not be held responsible in any way for any resulting financial loss or damages incurred by the customer. Gannon's has provided reasonable information and links to enable customers to complete the registration process. The outcome of registrations are decided by the organisation being applied to, Gannon's cannot influence the outcome of these decisions.
Should the design contain trademarks, designs covered by copyright, patent, or intellectual property apart from your own - the customer declares that they have permission to use the said trademark, designs covered by copyright, patent, or intellectual property if it is not their own. Any breaches are the strict liability of the customer.
The appearance of colour may vary from screen to fabric, manufacturer to manufacturer, and order to order. We recommend that customers request a Colour Swatch prior to placing their order to ensure the correct colour is selected when ordering. Customers can view our Online Colour Swatch here. The online swatch is intended as an approximate guide only.
A Colour Swatch is also provided in our free Racing Colour Registration Pack.
Product Availability definitions
- Assembled to Order - the product is assembled and decorated to order. Certain products may require components that are ordered at the time of the customer order. Allow 2-4 weeks for these types of products and advise us of your event dates for scheduling.
- In Stock - the product is in the Gannon's Warehouse and will be dispatched in a reasonable timeframe
- Made to Order - Racing Colours (for Thoroughbred Racing), Harness Colours (for Harness Racing), Blinkers, and other made-to-order products we require a minimum of 10 working days to manufacture (Seasonal variance does apply). For urgent orders, please place your order by phone.
- Special Order - these items are specially ordered at the time of the customer order. Allow 2-4 weeks for these types of products and advise us of your event dates for scheduling.
- Supplier Warehouse Direct - orders are shipped from our Suppliers Warehouse at the time of the customer order. Please allow reasonable timeframes when ordering these types of products.
Holiday and Production Breaks
Easter: From 10 April to 19 April 2020 (inclusive). Reopen on 20 April 2020.
Christmas and New Year: From 18 December 2020 to 10 January 2021 (inclusive). Reopen on 11 January.
- Christmas Order Cut-Off: 27 November 2020. Please place your order on or before this date to ensure delivery before Christmas. Orders placed after this date may not be delivered before Christmas.
During holidays and production breaks, customers are welcome to place orders online and by email. Orders will be processed and/or manufactured from the time we reopen in a timely manner.
Title of Goods
All goods remain the property of Gannon's until full payment is received.
Limitation of Liability
In no event shall Gannon’s be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever or howsoever arising out of or in connection to the use or misuse of its products. Products are to be used as described/as intended by the manufacturer only.
If you are unfamiliar with how to use the products, please consult Gannon's prior to making a purchase.
Racing and/or Horse Gear, Tack and Saddlery are to only be used under Racing or Eventing Conditions and/or rules by licensed and/or authorized person(s).
Hold's, Rain checks and Lay-bys
Gannon's does not offer a hold, rain check, or lay-by service on this website.
The prices displayed on this website are in Australian Dollars (AUD).
Your order will be charged in Australian Dollars (AUD). The prices can be converted to another currency using the XE Website - this will give you an approximate guide as to the price in your local currency.
If you are purchasing from another country or if you bank account is held in another country, the XE Website cannot factor any local customs/government or bank charges that may be incurred. If you are unsure about these charges and if they apply to you, please contact your bank and/or customs office for further information. We strongly advise that you do this prior to making a purchase. This will apply to you if you are purchasing from another country, regardless of the site or company is chosen.
We provide you a choice of popular, safe, and trusted payment providers. The choices and helpful information is located below.
- Credit Card
- VISA - no surcharge
- MasterCard - no surcharge
- American Express (AMEX) - +1% surcharge including GST, added automatically at checkout
- Instantly pay with your credit card or PayPal Account
- eChecks may require up to 5 days to process
- Bank Transfer (Australian shoppers only)
- Bank details are displayed after completion of checkout.
- Payments may require 2-5 working days to clear into our bank account. Once payment has cleared, your order will be processed.
About our Credit Card Payment Provider
Our aim is to provide our customers with comfort and the assurance of safety when shopping online with us. That's why Gannon's has partnered with eWay to provide the Credit Card payment processing services (VISA, MasterCard and AMEX) on this website.
eWay is a global online credit card payment gateway provider, allowing businesses to accept secure credit card payments online 24/7 from customers around the world. They are trusted by and provide payment services to 26,000+ businesses. eWay protects online data with the leading PCI-DSS compliant credit card payment gateway. Anti-fraud protection systems and policies are also installed and maintained by eWay. A receipt from Gannon's and eWay will be emailed to you after your payment is completed at checkout.
PayPal is a globally recognised brand that handles the processing of Credit Cards, Debit Cards, and Bank Payments. PayPal is like a central secure wallet for users to store their card information, allowing you to securely pay using your chosen method in a few clicks or taps.
Your financial and payment details are securely encrypted within the PayPal servers - all we see is that we have received your payment. And if something goes wrong with a purchase, the PayPal Buyer Protection policy can give you added peace of mind. You can also shop using your local currency.
For further information about PayPal, including any fees or charges please visit their website.
No Credit Card or Payment information is stored on the Gannon's servers.
Please refer to Shipping
Please refer to Returns/Refunds/Exchange Policy
Australian Orders - Taxes:
Australian Sales Tax "GST" (Goods and Services Tax) applies to all items on this site sold within Australia and it's territories. The current rate of GST is 10%, which is displayed on this website by default as the price.
Export Orders - Taxes and Duties:
The prices displayed on this website by default include 10% Australian Sales Tax "GST" (Goods and Services Tax) which does not apply to international orders. Once you have registered/logged in to our website and entered your shipping address, the site will automatically adjust the prices to exclude the GST.
International orders may be subject to import taxes, duties, and customs taxes, which are applied once your shipment reaches the country of destination. All taxes, duties, and customs fees are the responsibility of the recipient of the package. Gannon's cannot falsify information on invoices or suppress information, and as such all requests will be denied.
Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the destination country.
Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
Should you refuse to pay all applicable import taxes, customs taxes, and duties upon arrival of your order into the destination country and all future attempts to collect said fees result in an unsatisfactory result - Gannon's reserves the right to recover 100% of any fees thereafter imposed along with any return shipping charges from any refund or credit issued.
Coupon's, Vouchers and Gift Certificates
Coupon's, Vouchers, and Gift Certificates ("codes") are only valid for a set period and cannot be redeemed for cash or cash equivalent. If a code is not used within the period, it becomes null and void.
Codes must be entered at checkout to be honored, they cannot be applied to transactions retrospectively. A maximum of one coupon per transaction.
Our General terms regarding promotions are as follows.
Any price or special offer on our website is subject to change without notice and is only valid during the set period. Certain promotions require a certain spend and/or coupon code to be entered at checkout - if you are unsure please contact our customer service team prior to finalising your transaction.
Special Offers are not be used combined with other discounts and/or special offers.
Special offers or discounts cannot be applied retrospectively.
Some promotions may carry certain terms, these will be displayed on the promotional email, correspondence, voucher or the like.
Please refer to Racing Rewards
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.
You understand that you, and not Gannon's, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.
You must not use the website for any of the following:
for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
to cause annoyance, inconvenience or needless anxiety
Product Reviews, comments, communications, and other content
Users of this website may post reviews, comments, and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. Gannon’s reserves the right (but not the obligation) to remove or edit any content.
If you do post content or submit material, and unless we indicate otherwise, you
(a) grant Gannon’s and its affiliates a non-exclusive, royalty-free and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
(b) Gannon’s and its affiliates and sublicensees the right to use the name that you submit in connection with such content if they choose.
You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Gannon’s, including the execution of deeds and documents, at the request of Gannon’s.
You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to Gannon’s: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Gannon’s policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify Gannon’s and its affiliates for all claims brought by a third party against Gannon’s or its affiliates arising out of or in connection with a breach of any of these warranties.
License to use website
Unless otherwise stated, www.gannons.com.au and/or its licensors own the intellectual property rights published on this website and materials used on www.gannons.com.au. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages, files or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.
You must not:
- republish material from this website in neither print nor digital media or documents (including republication on another website);
- sell, rent or sub-license material from the website;
- show any material from the website in public;
- reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
- edit or otherwise modify any material on the website;
- redistribute material from this website - except for content specifically and expressly made available for redistribution; or
- republish or reproduce any part of this website through the use of iframes or screenscrapers.
Where content is specifically made available for redistribution, it may only be redistributed within your organisation.
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of www.gannons.com.au or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities on or in relation to this website without www.gannons.com.au's express written consent.
- data mining
- data extraction
- data harvesting
- 'framing' (iframes)
- Article 'Spinning'
You must not use this website or any part of it to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without the express written consent of www.gannons.com.au.
Access to certain areas of this website is restricted. www.gannons.com.au reserves the right to restrict access to certain areas of this website, or at our discretion, this entire website. www.gannons.com.au may change or modify this policy without notice.
If www.gannons.com.au provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. You alone are responsible for your password and user ID security...
www.gannons.com.au may disable your user ID and password at www.gannons.com.au's sole discretion without notice or explanation.
In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose.
You grant to www.gannons.com.au a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to www.gannons.com.au the right to sub-license these rights, and the right to bring an action for infringement of these rights.
Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or www.gannons.com.au or a third party (in each case under any applicable law).
You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.
www.gannons.com.au reserves the right to edit or remove any material submitted to this website, or stored on the servers of www.gannons.com.au, or hosted or published upon this website.
www.gannons.com.au's rights under these terms and conditions in relation to user content, www.gannons.com.au does not undertake to monitor the submission of such content to, or the publication of such content on, this website.
No warranties on the information
This website is provided “as is” without any representations or warranties, express or implied. www.gannons.com.au makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, www.gannons.com.au does not warrant that:
this website will be constantly available, or available at all; or
the information on this website is complete, true, accurate, or non-misleading.
Nothing on this website constitutes or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial, or medical matter you should consult an appropriate professional.
Limitations of liability
www.gannons.com.au will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
to the extent that the website is provided free-of-charge, for any direct loss;
for any indirect, special or consequential loss; or
for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if www.gannons.com.au has been expressly advised of the potential loss.
Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit the liability of Gannon\'s on Ascot and Belmont Park T/as Gannon\'s in respect of any:
death or personal injury caused by the negligence of www.gannons.com.au or its agents, employees or shareholders/owners;
fraud or fraudulent misrepresentation on the part of www.gannons.com.au; or
the matter which it would be illegal or unlawful for www.gannons.com.au to exclude or limit, or to attempt or purport to exclude or limit, its liability.
By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.
You accept that, as a limited liability entity, www.gannons.com.au has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against www.gannons.com.au's officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect www.gannons.com.au's officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as www.gannons.com.au.
If any provision of this website disclaimer is or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.
You hereby indemnify www.gannons.com.au and undertake to keep www.gannons.com.au indemnified against any losses, damages, costs, liabilities, and expenses (including without limitation legal expenses and any amounts paid by www.gannons.com.au to a third party in settlement of a claim or dispute on the advice of www.gannons.com.au's legal advisers) incurred or suffered by www.gannons.com.au arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.
Breaches of these terms and conditions
Without prejudice to www.gannons.com.au's other rights under these terms and conditions, if you breach these terms and conditions in any way, www.gannons.com.au may take such action as www.gannons.com.au deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.
www.gannons.com.au may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.
www.gannons.com.au may transfer, sub-contract or otherwise deal with www.gannons.com.au's rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.
You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with the laws of Western Australia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Western Australia.